Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. By accessing or using our website, you consent to the collection and use of your personal information in accordance with this policy.

What Information Do We Collect?

We collect your personal information when you subscribe to our newsletter, fill out a form, submit property information, or register on our site. When ordering or registering, as appropriate, you may be asked to enter your name, email address, mailing address, or phone number; however, you can visit our site anonymously.

Device/Usage Information: We also collect information about your computer and browsing activity—such as IP address, operating system, browser type, referring/exit pages, and timestamps—to help improve your experience. This data may be collected using Google Analytics and similar tools, which are designed to measure usage trends and do not identify any individual.

Business Changes: If Anchorpoint Property Group is acquired by or merged with another company, we will notify you before transferring your information, which would then be subject to the acquiring entity’s privacy policy.

When do we collect information?

We collect information from you when you register on our site, fill out a form, use Live Chat or enter information on our site.
Provide us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your experience and deliver content and product offerings that interest you.
To improve our website to better serve you.
To respond to customer service requests efficiently.
To administer a contest, promotion, survey or other feature.
To process your transactions quickly.
To ask for ratings and reviews.
To follow up after correspondence (live chat, email or phone inquiries).
To send marketing materials via calls, emails, and texts.

Transactions & Email: Your information will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the purchased product or service requested. We may use the email address you provide to send you information, respond to inquiries, and/or other requests or questions.

We do not sell, rent, or share your mobile number with third parties or affiliates for their marketing purposes. Any text message opt-in data and consent will strictly be used to send relevant messages regarding your inquiry or our services.

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We use regular Malware Scanning. Your personal information is secured behind protected networks and accessible only to authorized personnel. All sensitive data is encrypted via SSL (Secure Socket Layer) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. For your convenience we may store your credit card information kept for more than 60 days in order to expedite future orders, and to automate the billing process.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.We use cookies to: Understand and save user’s preferences for future visits, Keep track of advertisements, and/or Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links and Services

We may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies, and we have no responsibility or liability for their content and activities. We recommend that you read their privacy policies to understand how your personal information will be handled.

Third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. Payment gateways and other payment transaction processors have their own privacy policies for purchase-related transactions; please review their policies to understand how they handle your personal information.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Remarketing

We use third-party vendor remarketing tracking cookies, including Google Ads/AdWords, to show you ads across the internet (e.g., on the Google Content Network). We respect your privacy and do not collect any personally identifiable information through Google’s or any other third-party remarketing system. We may target ads based on your prior use of our site. You can manage or opt out of personalized ads via your Google Ad Settings or the Network Advertising Initiative opt-out tools.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.
A link to our privacy policy is visible on the home page, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of Privacy Policy updates on the Privacy Policy page.
Users can update their information by emailing, calling, logging in, or chatting with us.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Do we allow third-party behavioral tracking?

Yes, we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under the age of 13. We do not allow third-parties to collect PII from children under 13.

Personal, Financial, and Property Information

As a real estate services firm, we may require certain information from you to assist in your situation. This information may include your contact information, property details, and, in some cases, financial information required for us to analyze your property and situation. We will use this information internally and will not share it with external parties unless necessary to help resolve your real estate situation or as required by law.

Fair Information Practices

We follow Fair Information Practices and will notify users via in-site notification within 7 business days if a data breach occurs. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

We collect your email address to send info, respond to inquiries, and market to our mailing list. We comply with the CAN-SPAM Act by:

Not using false or misleading subjects/emails.
Identifying messages as advertisements.
Including our physical address.
Monitoring third-party marketing services for compliance.
Honoring opt-out/unsubscribe requests promptly.
Allowing users to unsubscribe via link in each email.

Text Messaging (SMS) Program & Opt-Out Instructions

By completing a form on our website or otherwise providing your mobile number, you consent to receive SMS messages from Anchorpoint Property Group related to your inquiry, our services, or your relationship with us. Message frequency varies. Message and data rates may apply.

Opt-Out: You may opt out at any time by replying STOP. You will receive a final message confirming your opt-out, after which you will no longer receive SMS messages from us for that program.
Help: For help, reply HELP or contact us at info@anchorpointpg.com or (832) 650-0620.
Privacy: We do not sell, rent, or share your mobile number with third parties or affiliates for their marketing purposes. Opt-in data and consent will be used only to send messages as described.
Carrier Disclosure: Carriers are not liable for delayed or undelivered messages.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to Our Privacy Policy

If we modify our privacy policy, we will post those changes on this page and update the effective date if applicable.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Anchorpoint Property Group
📞 832-650-0620
📧 info@anchorpointpg.com